Privacy Policy

 

CoPivot, LLC ("CoPivot," "we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our software, website, and services.

By accessing or using our software, website, or services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our software, website, or services.


Information We Collect

We may collect personal information from you when you use our software, website, or services. This information may include:

  • Name
  • Email address
  • Contact information
  • Payment information
  • Usage data
  • Cookies and usage data

We may collect this information directly from you or automatically when you use our software, website, or services.


Use of Cookies

We may use cookies and similar tracking technologies to track the activity on our software, website, and services and hold certain information. You have the option to decline our use of cookies, but this may limit your ability to use certain features of our software, website, or services.


Google Analytics

We may use Google Analytics to analyze how users interact with our software, website, and services. Google Analytics collects information such as your IP address, browser type, operating system, and usage data. This information is used to improve our software, website, and services.


Use of Information

We may use the information we collect for various purposes, including:

  • To provide, maintain, and improve our software, website, and services
  • To personalize your experience
  • To communicate with you
  • To process payments
  • To detect, prevent, and address technical issues
  • To comply with legal obligations


Sharing of Information

Your data may be accessible to CoPivot employees, contractors, and agents. We may share your information with third parties, including partners and affiliates, for the purposes described in this Privacy Policy. We may also disclose your information in response to legal requests or to protect our rights, property, or safety.

 

Right to Deletion

We respect your right to control your personal information. If you wish to have your data removed from our systems, you may request deletion by contacting us using the information provided in the "Contact Us" section below.

Deletion Process

  1. Submit a Deletion Request: To initiate the deletion process, you can submit a deletion request via our contact form or contact@copivotapp.com.
  2. Verification: For security purposes and to ensure the privacy of your information, we may need to verify your identity before processing your deletion request. We may ask you to provide certain information to confirm your identity, such as a government license.
  3. Review and Processing: Once your identity is verified, we will review your deletion request and assess whether it complies with our legal obligations and internal policies. We will promptly process your request and delete your personal information from our systems unless retention is required or permitted by law.
  4. Confirmation: Upon successful deletion of your data, we will notify you using the contact information provided in your deletion request. Please note that residual copies of your information may remain in our backup systems for a limited period.

 

Accessibility and Compliance

We are committed to making our software, website, and services accessible and compliant with applicable laws and regulations, including the General Data Protection Regulation (GDPR) and the Children's Online Privacy Protection Act (COPPA).

California Online Privacy Protection Act (CalOPPA) Compliance

CoPivot is committed to protecting the privacy rights of our users, including those who reside in California. In compliance with the California Online Privacy Protection Act (CalOPPA), we have implemented measures to ensure transparency and accountability regarding the collection, use, and protection of personal information.

Children's Privacy

In accordance with CalOPPA and the federal Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If you believe that we may have inadvertently collected personal information from a child under 13 without proper consent, please contact us immediately, and we will take appropriate steps to address the issue.


Users Over 18

Our software, website, and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If you are under the age of 18, please do not use our software, website, or services or provide any personal information.


Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any changes.


Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@copivotapp.com or https://copivotapp.com/contact

This Privacy Policy was last updated on April 23, 2024.